Talisman - Tour Operating Features

Sophisticated Client Database and Mailing System

[ Objective : To increase repeat business, attract new clients and save money on marketing and advertising costs. ]


	Client Enquiries: Enter client name, address and unlimited additional information details immediately, simultaneously updating your mailing list.
	Label & Personalized Letter Printing from Talisman: Instant Label printing for each brochure enquiry. Print letters (designed by you in Talisman) to send brochures or details in response to enquiries - a professional but personalized presentation of your company.
	Sophisticated Enquiry System: Complete control of your mailing lists to enable you to research and analyze enquiry and booking information, by any criteria.

A Practical and Simple Reservation System for the Busy Travel Professional

[ Objective : To spend more quality time with your clients, converting your enquiries into bookings ]


	Create invoices & tailor-made itineraries: without the need to pre-set pricing database
	Reservations: Incorporating Options, Bookings and Cancellations .
	Amendments & Re-bookings: Easily done, admin automatically updated and notification of changes created automatically to clients and/or suppliers
	Inventory control: for accommodation, coach and flights.
	Invoice and document printing: Choice of formats for invoices and document printing for Quotes, Options, Bookings and Cancellations through Talisman plus Tickets and manifests.
	Agent Invoicing: including agent commission and VAT.
	Passenger Special Requests: Unlimited special requests automatically transferred to documentation.
	Automatic Diary: for options, balances due and any other reminders.
	Telex, Fax & Email: Multi-user connection from every Talisman workstation.

Operations and Administration

[ Objective : To become more efficient and effective in the pre-departure period, to eliminate costly mistakes and compensation claims. ]


	Control: your enquiries, options, bookings and allocations using the many reports and facilities within Talisman.
	Balance and Deposit Collection: easy to enter and control.
	Refunds: Automatic refund calculation.
	Passenger Reports: Automatic collation of bookings for document printing, passenger manifests, rep lists, rooming lists and vouchers to be printed through Talisman or Microsoft Office.
	Diary control: by departure date, balance due, option expiry and any other criteria required. On-line diary display.
	Inventory review facilities: for seats and beds.
	How goes it reporting: to judge profitability, cash flow, level of bookings, enquiries etc..
	Word Processing and Label Printing: through Talisman.