Talisman - Package Tour Operating

Client Database and Brochure Mailing

[ Objective : To increase repeat business, attract new clients and save money on marketing and advertising costs. ]


	Client Enquiries: Enter client name, address and unlimited additional information details immediately, simultaneously updating your mailing list.
	Label & Personalized Letter Printing from Talisman: Instant Label printing for each brochure enquiry. Print letters (designed by you in Talisman) to send brochures or details in response to enquiries - a professional but personalized presentation of your company.
	Sophisticated Enquiry System: Complete control of your mailing lists to enable you to research and analyze enquiry and booking information, by any criteria.

A Practical and Simple Reservation System for the Busy Travel Professional

[ Objective : To deal with an enquiry or booking ]


	Create Invoices: without the need to pre-set pricing database.
	Reservations: Incorporating Options, Bookings and Cancellations
	Amendments & Re-bookings: Easily done, admin automatically updated and notification of changes created automatically to clients and/or suppliers
	Inventory control: for accommodation, coach and flights.
	Invoice and document printing: Choice of formats for invoices and document printing for Quotes, Options, Bookings and Cancellations through Talisman plus Tickets and manifests.
	Agent Invoicing: including agent commission and VAT.
	Passenger Special Requests: Unlimited special requests automatically transferred to documentation.
	Automatic Diary: for options, balances due and any other reminders.
	Telex, Fax & Email: Multi-user connection from every Talisman workstation.

Sophisticated Operations and Administration

[ Objective : To become more efficient and effective in the pre-departure period, to eliminate costly mistakes and compensation claims. ]


	Brochure and Pricing Set up: to enable your staff to make quick and easy reservations.
	Control: your enquiries, options, bookings and allocations using the many reports and facilities within Talisman.
	Balance and Deposit Collection: easy to enter and control.
	Refunds: Automatic refund calculation.
	Tickets & Manifests: Automatic collation of bookings for document printing, tickets, passenger manifests, rep lists, rooming lists and vouchers to be printed through Talisman.
	Diary control: by departure date, balance due, option expiry and any other criteria required. On-line diary display.
	Inventory review facilities: for seats and beds.
	How goes it reporting: to judge profitability, cash flow, level of bookings, enquiries etc..
	Word Processing and Label Printing: through Talisman.

Inventory of Beds and Seats

[ Objective : To achieve total control of allocations ]

Ticket Printing and Manifests

[ Objective : To produce customer documentation and lists ]

Integrated Accounting (Optional Extra)

[ Objective : To achieve total financial control of your business ]


	Multi-currency Ledgers and Transaction processing.
	Daily banking and invoicing.
	Statements to agents.
	Payments to suppliers and Cheque printing.
	Tour operators Vat Margin Scheme.
	Ticket issue and ticket returns.
	Sales/Purchase /Nominal ledger accounting system designed for Travel.
	Final accounts to Trial Balance, Profit and Loss, Balance Sheet.
	ATOL and AITO statistics
	Customer/Supplier statistics
	Automatic transferal of these statistics to a spreadsheet for the creation of Charts.

Management and Marketing

[ Objective : To obtain a clearer view of your business, enabling well-informed management decisions to improve your performance ]


	Sales analysis by supplier, product, credit or cash sales.
	Sales comparison between two periods.
	Sales analysis by clerk.
	Booking patterns, trends, and detailed analysis by any criteria specified by you.
	Integrated, multi-user word processor facilities through Talisman or Microsoft Office, which can be used to merge selected data with any standard letter (e.g. for special promotions).
	Label printing: through Talisman or Microsoft Office.
	Bulletin board to transmit in-house marketing and sales information.


	Easy input of allocations on beds and seats for Rail, Air, Coach etc.
	Analysis of beds and seats sold


	Easy production of Coach, Rail, Air and Ferry tickets for customers
	Instant Production of Passenger Manifests for organizers